Pharmacy

How Pharmacy works with Student Insurance

All students may use the Student Health Services pharmacy. For covered conditions (please see Student Health Insurance brochure), the ISU Student Health Insurance does help pay for prescriptions including contraceptives.

• Illinois State University's Student Insurance plan is secondary to other coverage. If a student has other coverage, the prescription will be billed to the other insurance.
• If other insurance does not cover the prescription, or the student does not have other insurance, the student can file a claim with the Student Health Insurance plan.

Pharmaceutical care is provided by registered pharmacists and technicians. The pharmacy will fill prescriptions from any licensed practitioner authorized to prescribe medication in the State of Illinois if the medication is on our drug formulary. The pharmacy carries those medications most frequently required by the student population.

Refills and Transfers

If the original prescription was filled by our pharmacy it may be refilled using the secure patient portal and sending the Pharmacy a new message or by calling (309) 438-8713.

If the original prescription was filled by another pharmacy, it may be transferred to us. Send Pharmacy a secure message through the secure patient portal or by calling during regular business hours to transfer prescriptions from other pharmacies. Please allow 2 business days to transfer a prescription.

Costs

Prescriptions and over-the-counter items are sold at reduced cost to students.

You may contact the pharmacy, in person or over the phone, to request retail price information on medications or other products the pharmacy offers.

Our pharmacy accepts most prescription insurance cards. Payment options include personal checks, credit or debit card, redbird dollars, Apple/Android pay or by charging your student account.  As of August 5, 2024, we no longer accept cash payments.