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Secure Patient Health Portal

The secure patient health portal gives you 24/7 access to:


  • Make an appointment at SHS
  • Submit immunization and COVID-19 vaccination records
  • Review your current immunization status
  • Send requests for prescription refills to the ISU Pharmacy
  • Electronically submit prescription insurance card information
  • Access self-care information
  • View and print detailed billing statements
  • Communicate with health care providers and more!


  • Submit COVID-19 vaccination records
  • Review your current vaccination status
  • Schedule Flu Clinic (when available)

If you have an urgent medical need and the online appointment times listed are not convenient, please call the appointment line at (309) 438-APPT. Appointment Line hours are Monday - Friday, 8:15 a.m. - 4:15 p.m. This phone line is for STUDENTS ONLY.

For routine appointments at Student Health Services, there is a $20 appointment fee assessed to the student's University account for each appointment. Some additional fees may apply.

For appointments at Student Health Services, students who fail to show for a scheduled appointment or cancel their appointment with less than 1 hour's notice will be charged a missed appointment/late cancellation fee.

Sign in to the secure patient health portal:

Experiencing issues logging in? Review the set up instructions: 

Setting Up Multi-Factor Authentication using the Mobile App | Help - Illinois State (The app works faster and is more reliable than either text or phone options.)