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Although we do not provide medical care via e-mail, we are interested in your comments. If you have specific medical questions, please contact our Nurse Consult telephone service at (309) 438-RNRN during business hours or send a secure message to E-Nurse. We will respond to your general non-medical questions or concerns sent to Student Health Services Questions.

General Inquiry Phone Numbers

Student Health Services Unit

(309) 438-8655

Appointments Unit

(309) 438-APPT

Appointment Cancellations Unit

(309) 438-CNCL

Patient Support Services (Medical Records) Unit

(309) 438-7559

Patient Support Services (Business Office) Unit

(309) 438-8793

Clinical Fax Unit

(309) 438-5205

Nurse Consult Unit

(309) 438-RNRN

Pharmacy Unit

(309) 438-8713

Student Health Insurance Unit

(309) 438-2515

Student Health Services Administration Unit

(309) 438-2956

After Hours Care Centers/Prompt Care Unit

After Hours Care

Special Inquiries

For questions about your immunization records, contact:

Patient Support Services (Medical Records)

(309) 438-7559

For allergy injection information, medical questions regarding immunizations, or questions about international travel, contact:

Nurse Consult Unit

(309) 438-RNRN

Safety Phone Numbers

Note: TTY is for deaf/hard-of-hearing calls.


Health Services recommends that students driving to their appointment park at the Bone Student Center parking lot, which is across the street from our building (SSB). The SSB/ROTC parking lot has a very limited number of metered parking spaces, which are only good for up to one hour. All other adjacent lots are by permit only. Any questions regarding parking citations received must be directed to ISU Parking Services.