The student health insurance plan is compliant with the Affordable Care Act (ACA) and meets the federal requirement of having health insurance. The plan is rated a 'Platinum Plan,' the highest rating under the ACA!
The mission of the Student Health Insurance Office is to exceed the expectations of the University community, the student body, and of each unique individual in every action, interaction, and intention.
We are located in Room 303 in the Student Services Building. Contact us at (309) 438-2515 or by email.
Aetna Student Health
Aetna Navigator is a secure website where you can view your claim explanation of benefit statements along with the latest health information and news.
Find more information on the Affordable Care Act from Aetna Student here. Please keep in mind this is general information for all of Aetna Student Health's schools. For information specific to Illinois State University's Student Health Insurance plan please read documents specific to ISU.
Beginning this fall 2015, Aetna Student Health, the ISU Student Health Insurance plan, includes gender-affirming surgeries.
While the Student Insurance Plan is an Open Choice PPO, students are encouraged to use preferred providers. Using medical providers who are in network with Aetna can reduce a student's out of pocket costs. However if your provider is out of network, don't worry benefits are still available. Choose Open Choice PPO under Student Health Medical Plans to find participating providers.
All ISU students who have the Student Health Insurance plan have a vision discount provision automatically included with the premium. Check out participating providers in the EyeMed Vision Care Network.
Graduating in December? Student Health Insurance is available for the spring for insured fall students! Information available online or call Student Health Insurance, (309) 438-2515.
Fall 2018 cancellation period 7/16/18-9/4/18! Spring 2019 cancellation period 12/2018-1/28/19! Summer 2019 cancellation period 4/2019-5/20/19! ACCESS ONLINE WAIVER HERE!
I just wanted to give a kudo’s to the guy working in the student insurance office. It was almost 5pm when I stopped in (I’m a parent of a freshman), and he not only was patient with me and my questions, but didn’t have the attitude of “it’s almost time to go home, and another student walked in…” As if even time to go home, he would stay in the office to take care of all who walked in. Great bed side manner, informative, and patient. - ISU Parent