The student health insurance plan is compliant with the Affordable Care Act (ACA) and meets the federal requirement of having health insurance. The plan is rated a 'Platinum Plan,' the highest rating under the ACA!
The mission of the Student Health Insurance Office is to exceed the expectations of the University community, the student body, and of each unique individual in every action, interaction, and intention.
We are located in Room 303 in the Student Services Building. Contact us at (309) 438-2515 or by email.
Continuous year‐round coverage is available. If a student is participating in six or more credit hours of pre‐registered summer course work (by May 18, 2020), which assesses general fees, the student is automatically enrolled in, and assessed a fee for the Plan. If a student received academic credit for at least nine hours & was insured in the spring, and will not enroll for sufficient summer hours to be assessed an insurance fee, the summer fee can be applied for through MYISU. After Central Login, click on Student Center, then click on the NaviBar (top right of page), then ISU Extensions, and finally Student Insurance (see path here). Summer 2020 coverage can be requested between April 13, 2020 and May 18, 2020.
Aetna Student Health
Aetna Navigator is a secure website where you can view your claim explanation of benefit statements along with the latest health information and news.
Find more information on the Affordable Care Act from Aetna Student here. Please keep in mind this is general information for all of Aetna Student Health's schools. For information specific to Illinois State University's Student Health Insurance plan please read documents specific to ISU.
Beginning fall 2015, Aetna Student Health, the ISU Student Health Insurance plan, includes coverage for gender-affirming surgeries.
While the Student Insurance Plan is an Open Choice PPO, students are encouraged to use preferred providers. Using medical providers who are in network with Aetna can reduce a student's out of pocket costs. However if your provider is out of network, don't worry benefits are still available. Choose Open Choice PPO under Student Health Medical Plans to find participating providers.
All ISU students who have the Student Health Insurance plan have a vision discount provision automatically included with the premium. Check out participating providers in the EyeMed Vision Care Network.
Graduating in DECEMBER? Student Health Insurance is available for the spring semester for insured fall students! Information available online or call Student Health Insurance, (309) 438-2515.
Fall 2019 cancellation period 7/15/19-9/3/19! Spring 2020 cancellation period 12/2019-1/27/20! Summer 2020 cancellation period 4/2020-5/18/20! ACCESS ONLINE WAIVER HERE!
I just wanted to give a kudo’s to the guy working in the student insurance office. It was almost 5pm when I stopped in (I’m a parent of a freshman), and he not only was patient with me and my questions, but didn’t have the attitude of “it’s almost time to go home, and another student walked in…” As if even time to go home, he would stay in the office to take care of all who walked in. Great bed side manner, informative, and patient. - ISU Parent