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Contact

While we are unable to provide medical care via email, we welcome your feedback and general comments. We make every effort to respond to emails within one to two business days. Please do not include specific health information, insurance claims, or attachments. Email is not secure for protected health information, and attachments cannot be opened or processed.

For specific medical questions, call the Nurse Consult line at (309) 438-7676 Monday–Friday, 8:15 am – 4:15 pm, or send a secure message by clicking “New Message” and selecting “Send to Nurse.”'

 

Stop By

Find us at the Student Services Building, 201 N. University Street.

Mailing Address

Student Health Services
Illinois State University
Campus Box 2540
Normal, IL 61790-2540

For items shipped directly to SHS, use 201 N. University, Normal, IL 61790

 

General Inquiry Phone Numbers

Student Health Services Unit

(309) 438-8655

Appointments Unit

(309) 438-2778

Appointment Cancellations Unit

(309) 438-2625

Patient Support Services (Business Office) Unit

(309) 438-8793

Clinical Fax Unit

(309) 438-5205

Pharmacy Unit

(309) 438-8713

Student Health Insurance Unit

(309) 438-2515

Student Health Services Administration Unit

(309) 438-2956

After Hours Care Centers/Prompt Care Unit

After Hours Care

Special Inquiries

For questions about your immunization records, contact:

Patient Support Services (Medical Records)

(309) 438-7559

For allergy injection information, medical questions regarding immunizations, or questions about international travel, contact:

Nurse Consult Unit

(309) 438-7676

Safety Phone Numbers

Parking

If students plan to drive to their appointment, Health Services recommends parking in the Bone Student Center parking lot, located across the street from the Student Services Building (SSB). The SSB/ROTC lot has very limited metered parking and is restricted to one hour, and all other nearby lots require a permit. Any questions regarding parking citations received must be directed to ISU Parking Services.