Skip to main content
placeholder

Appointments

How to Make an Appointment

The Student Health Services medical clinic sees patients by appointment only. You can request to see a specific provider.

Students may schedule online through web-booking or call the appointment line at (309) 438-2778.If you have questions and are not sure if you need an appointment, please call Nurse Consult at (309) 438-RNRN. Both phone lines are open 8:15am-4:15pm, Monday through Friday.

How to Cancel an Appointment

Students are expected to keep their scheduled appointments or cancel/reschedule at least one hour prior to the appointment. Students who do not keep an appointment or cancel/reschedule one hour prior to their appointment will be charged a missed-appointment or late cancellation fee.

You may cancel by using our Secure website or a 24-hour cancellation line is available. A student may leave a message to cancel an appointment anytime by calling (309) 438-CNCL

If you have an urgent medical need and the online appointment times listed are not convenient, please call our Nurse Consult line at (309) 438-RNRN during regular business hours.