The mission of the Student Health Insurance Office is to exceed the expectations of the University community, the student body, and of each unique individual in every action, interaction, and intention.
Student Health Insurance
(309) 438-2515
Room 303 Student Services Building
Monday - Friday
8:00 a.m.- 4:30 p.m.
The student health insurance plan is compliant with the Affordable Care Act (ACA) and meets the federal requirement of having health insurance. The plan is rated a 'Platinum Plan,' the highest rating under the ACA!
Optional vision insurance and dental insurance plans now available, click here for more information.
Continuous year‐round coverage is available. If a student is participating in six or more credit hours of pre‐registered summer course work (by May 19, 2025), which assesses general/mandatory fees, the student is automatically enrolled in, and assessed a fee for the Plan. If a student received academic credit for at least nine hours & was insured in the spring, and will not enroll for sufficient summer hours to be assessed an insurance fee, the summer fee can be applied for through MYISU.
After Central Login, click on Student Center, then the NavBar (top right of page), then Menu, then ISU Extensions, and finally Student Health Insurance. If using a mobile device, after signing into MYISU & clicking on Student Center, click on the three dots on the top right of screen, then the Navbar, then Menu, then ISU Extensions, and finally Student Health Insurance. Summer 2025 coverage can be requested beginning the week of April 14, 2025 and through May 19, 2025.
Aetna Navigator is a secure website where you can view your claim explanation of benefit statements along with the latest health information and news.
Find more information on the Affordable Care Act from Aetna Student here. Please keep in mind this is general information for all of Aetna Student Health's schools. For information specific to Illinois State University's Student Health Insurance plan please read documents specific to ISU.
Beginning fall 2015, Aetna Student Health, the ISU Student Health Insurance plan, includes coverage for gender-affirming surgeries (see page 17 of policy brochure for coverage details).
While the Student Insurance Plan is an Open Choice PPO, students are encouraged to use preferred providers. Using medical providers who are in network with Aetna can reduce a student's out of pocket costs. However if your provider is out of network, don't worry benefits are still available. Choose Open Choice PPO under Student Health Medical Plans to find participating providers.
All ISU students who have the Student Health Insurance plan have a vision discount provision automatically included with the premium. Check out participating providers in the EyeMed Vision Care Network.
I just wanted to give a kudo’s to the guy working in the student insurance office. It was almost 5pm when I stopped in (I’m a parent of a freshman), and he not only was patient with me and my questions, but didn’t have the attitude of “it’s almost time to go home, and another student walked in…” As if even time to go home, he would stay in the office to take care of all who walked in. Great bed side manner, informative, and patient.
- ISU Parent